5. Sales by offering – Software as a Service spending will grow most; Implementation IT services will be the largest

I split the 4 categories in my research into 32 separate offerings; of these I expect Software as a Service (SaaS) to see the greatest growth in 2024 (14%), followed by Operating Systems (10%), IaaS (9%) and PaaS (9%). Sales of Implementation services (12%) and Applications (11%) will be the largest in the year.

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