2017 prediction 9 – more M&A – Cisco will restructure

Table 1 – 2016 acquisitions, joint ventures and offloads by the top 10 ITC suppliers

Supplier Company Area Transaction type
Apple Emotient recognition system acquisition
LeamSprout education software acquisition
Flyby Media augmented reality software acquisition
LegbaCore firmware security acquisition
Carpool Karaoke gaming acquisition
Turi machine learning acquisition
Glimpse health data collection acquisition
Tuplejump machine learning, analytics acquisition
Samsung Viv AI acquisition
Rich Communications texting acquisition
Harman vehicle automation acquisition
Samsung printer business printers offload to HP Inc.
Dacor home appliances acquisition
Joyant Cloud container infrastructure acquisition
AT&T Time Warner film and TV content acquisition
Invidi advertising platform joint bid with DISH and WPP
Quickplay video content delivery acquisition
Verizon Yahoo Internet search excluding Alibaba, Yahoo Japan
Fleetmatics fleet telematics acquisition
Sensity LED sensors acquisition
SocialRadar digital mapping acquisition
HP Enterprise Services (EDS) outsourcinng offload to CSC
Silicon Graphics High Performance Computing acquisition
Software group enterprise software offload to Micro Focus
Trilead data protection software acquisition
RASA Networks network performance/analytics acquisition
Samsung printer business printers acquisition
NTT Dell IT Services (Perot) outsourcing acquisition
Nefos salesforce.com consultancy acquisition
IBM Weather Company climate analytics acquisition
Iris Analytics fraud detection acquisition
Ustream video streaming acquisition
Resource/Ammiriti digital marketing acquisition
Aperto AG digital marketing acquisition
ecx.io AG digital marketing acquisition
Truven Health Analytics healthcare analytics acquisition
Resilient cyber security acquisition
Optevia Microsoft Dynamics solutions for government acquisition
Blue Wolf Group salesforce.com consultancy acquisition
EZSource application discovery acquisition
Promontory Financial risk management and regulatory compliance acquisition
Sanovi Technologies hybrid cloud recovery acquisition
Deutsche Telekom EE mobile phone network from BT
Strato web hosting offloaded to Untied Internet
Microsoft Teacher Gaming education software acquisition
TouchType keyboard productivity acquisition
Groove music discovery acquisition
Xamarin mobile application development acquisition
Solair IoT platform acquisition
Beam.pro video game streaming acquisition
Genee AI scheduling acquisition
LinkedIn social networking acquisition
Vodafone VodafoneZiggo Dutch converged communications joint venture with Liberty Global
Vodafone Libertel consumer fixed line offloaded to T-Mobile
‘Combined Group’ NZ integrated telecoms joint venture with SKY

Source: ITCandor, 2017

There were many acquisitions, mergers and offloads by major suppliers in 2016, culminating in the acquisition of EMC by Dell’s owners. EMC’s experiences show that ‘first mover advantages’[1] don’t always work in our industry – it managed to overtake IBM’s storage business in the 1980s before eventually being acquired despite being the market leader last year. I show all of the activities I could find for the top 10 ITC suppliers (which actually included neither Dell nor EMC) in the Table 1.

The problem for these big suppliers is that, although the overall market is growing slightly, ITC products and services are becoming more commoditised, reducing profitability below the level that can sustain the large number of employees and profit expectations of traditional American, European or Japanese suppliers and their shareholders.

The use of the mega-theme marketing has been a (often naïve) way of trying to manage market commoditisation – it’s as if users are being told ‘this is a very complicated area, we’re the only one that can help you deploy things successfully… and the description of what it is changes every year.’ Merger and acquisition activity is being used to hone each vendor’s portfolio, disposing of the non-core businesses they consider to be unaligned from a total revenue or profitability point of view and/or buying those that offer a better fit with their new strategies. I believe that there is one vendor – Cisco – which has so far avoided significant organisational changes (due mainly to its massive 56% share of the $51b enterprise network market in the year to September).

My ninth prediction is that Cisco will restructure itself in a major way in 2017 in order to compete more effectively with other leading ITC suppliers.

Its market share is especially threatened by Huawei, which is growing its business fast in Europe and Africa and already has larger total revenues than Cisco (including its extensive service provider business).

[1] a marketing term for the advantage gained by the initial significant occupant of a market segment.

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